1. Introduction
At Africa-unveiled.com, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.
2. Returns
- Eligibility: Items must be unused, in the same condition that you received them, and in the original packaging to be eligible for a return.
- Time frame: You have 30days from the date you received your item to request a refund or return.
- Date of receipt: The refund and return period starts from the date you received your item, not the date of delivery.
- Proof of Purchase: A receipt or proof of purchase is required to complete your return.
3. Refunds
- Inspection: Once we receive your returned item, we will inspect it and notify you of the status of your refund.
- Approval: If your return is approved, we will initiate a refund to your original method of payment.
- Processing Time: The refund will be processed within a certain number of days, depending on your card issuer's policies.
4. Shipping
- Return Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- Shipping Times: Depending on your location, the time it may take for your exchanged product to reach you may vary.
5. Non-Refundable Items
- Underwear
- Other
6. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Free shipping over 40$